Northern Accident Repair

Customer Satisfaction Survey

Please complete the following

Name:*

Address:*

Postcode:*

Email:*

Job Number:*

Vehicle:*

Reg Number:*

On a scale of 1 to 5, with 5 indicating excellence, tell us how we scored on the following:

Overall were our staff courteous and helpful?
1 2 3 4 5

Were you satisfied with the time taken to repair your vehicle?
1 2 3 4 5

Did we keep you informed of the progress to your vehicle whilst it was being repaired?
1 2 3 4 5

Were you satisfied with the quality of repairs to your vehicle?
1 2 3 4 5

Were you provided with a courtesy car?
Yes No

Was your car returned to you in a clean condition?
1 2 3 4 5

Would you recommend and use our services again?
Yes No

Do you have any further comments that may help us provide a better service to our customers?

Northern Accident Repair Centres provide a fast, efficient and courteous service for motorists throughout West Yorkshire and Greater Manchester.

Our body repair shops in Halifax, Castleford, Manchester and Rochdale are equipped to the highest standard, and staffed by highly trained and experienced personnel should you be involved in an accident our aim is to get you back on the road as soon as possible.